Impact Transfer Pitch Session 2

We should be having very soon sign language interpretation available in the room and you can also access the captioning. By enabling the show subtitle option in your zoom menu, so captioning is provided.

00:50 - We to avoid any connection issues and make it easier for you to view the speakers properly, we suggest you turn off your video. If you are not speaking, and we did allow ourselves to mute everyone in the call just to avoid background noise. So I hope you will agree with that. But please do use the chat. So the chat function in zoom and to introduce yourself you might want to do that right away. Just let us know, who you are, where you come from, perhaps what motivates you to join the session would be great to get to know who who’s in the room and throughout the session, please use the chat too.

01:30 - Ask questions, comment, share feedback. So for those who cannot see me, I’m a white male. I’m wearing a dark blue suit.

01:41 - I have a beard and I am in my 40s and um, yeah, my hair is not totally grey yet, but getting there. My name is Loic van Costem. I work for Ashoka and again, I’m really honored to be chairing this session today.

01:58 - I have the immense privilege of leading our Impact Transfer program with Zero Project, Essl Foundation, Fundación Descúbreme and many more partners.

02:09 - And I would just like to quickly thank my dear colleague Sumita, who’s taking care of the chat today and my colleague Alexander, who’s helping with all the tech magic in the background. So thanks to both of you. Quickly a couple of words on Ashoka. We are global NGO and we support social entrepreneurs and changemakers who have innovative and systemic solution to address societal issues.

02:40 - We identify them, we select them and we support them. Over 4000 of them in in 90 countries all over the world.

02:48 - Some of which are in this session or/and in the conference. And with several colleagues in different countries, I coordinate the Impact Transfer program, which aims to accelerate the replication of proven social innovations where they are requested by local stakeholders. So it’s really all about replicating what has proven to work and adapting it into new geographies rather than reinventing the wheel, when it’s possible, at least. And with the incredible supportive with Essl Foundation, Zero Project, Fundación Descúbreme, we run this Zero Project Impact Transfer program each year now and since four or five years and we support each year 10 Zero Project awardees during the six month period to clarify their replication strategy.

And they will very soon be presenting their work, their replication plans, and how you can support them and can benefit from these solutions.

03:52 - Before we do that, I’d like to welcome Carola Rubia Duran, who’s the executive director of Fundación Descúbreme, a dear partner and supporter of this program.

04:04 - Carola the floor is yours for welcome remarks. Thank you for being with us.

04:14 - You just need to unmute probably? Or is it not? Alex, can we unmute Carola? Thank you.

04:32 - Yeah, that’s alright. You didn’t want me to talk, but at is ok.

04:37 - Well, thank you very much. Thank you Loic for your kind words and thank you very much for having me here. Dear friends and family of the Zero Project let me welcome all of you to this second Impact Transfer Pitch session. I’m delighted to be here as partners for the third year. Impact Transfer is one of the highlights of the conference, and I wouldn’t miss it for the world.

05:05 - But it is a pity we cannot be together in Vienna this year, but we do hope that we can meet again next year.

05:14 - We know the effort that the Impact Transfer team has gone through to make this version of the program the best despited distance. As some of you may know, in 2017 the Zero Project and Ashoka came together to create a Zero Project Impact Transfer program. The Zero Project on one hand focuses on finding innovative solutions that make life better for person with disabilities. Ashoka, on the other hand, as many years of experience supporting entrepreneurs and transferring social impact from one context to another.

Together they were able to combine their strengths and create the possibility of bringing proven solutions to new context, therefore making real inclusion of people with disabilities. To achieve this, each year the program selects 10 initiative from all of the Zero Project Awardees.

06:18 - These initiatives are trained for six months to identify their needs, goals and strategy with the support of mentors and partners.

06:29 - By the end of the program, they are ready to replicate their model and can tell their story in engaging way.

06:37 - At Fundación Descúbreme we were invited to join the first version of Impact Transfers and since then.

06:45 - We have joined each year. We have seen from the beginning how after completing the program, organizations like yours go back home with a new mindset.

06:57 - They have clear needs, goals and models. During our more than 10 years of experience working for inclusion in Chile, we have seen similar needs in Latin America.

07:12 - Therefore, in 2018 we have decided to join the program and bring closer the Spanish speaking’s perspective to Impact Transfer. We believe that combining the strength of Zero Project Impact Transfer and Fundación Descúbreme we can truly reach further together. And continue eliminating the rules for people with disabilities. So far, Impact Transfer has support 41 projects. And many of them have already started their replication in other countries thanks to the support of many organizations like you.

07:50 - Who are watching this speech session. Today we have already had the pleasure of watching the first projects and their solutions. Now we’re ready to learn more from more projects. Changing the scenario for people with disabilities are around the world. I would like to congratulate the projects presenting this year and we are very excited to hear your pitches after many months of online preparation. Let us learn from you and find out how we can continue changing the life of people with disabilities together.

Thank you very much. Thank you dear Carola, for those kind words and encouraging words also for the programming for the projects, that will be presenting right away. Thank you for your commitment and support.

08:42 - So yes, we’re going to take you now on a journey on a travel, where we will have five presentations and will be traveling from Chile to Brazil to Bulgaria, to Pakistan and to South Africa, discovering five different inclusive employment and ICT solutions, that have evidence of impact in their own context and have developed a strategy to empower partners in other geographies to adapt and adopt these solutions. So this is very much an invitation to the audience - to you, who are joining this call to really indeed as Carola mentioned, listen to the five presentations, get inspiration and reflect perhaps on which role you could play and how you could benefit from these solutions.

Perhaps some of you can provide contacts or feedback. Perhaps some of you can serve as implementation partners and replicate these solutions. Others might have amazing networks to help these solutions gain more visibility and some of you might be able to finance and fund part of their of their work. So welcome to all of you and look forward to this session and you have different options to interact during this session. Quick reminder: Option one is the chat obviously and and you have some of you have started using it.

It’s fantastic to see. You introducing yourselves in the chat, so feel free to again ask questions or share feedback using the chat. The second option is an online form and we will be posting the link to this online form in the chat. You can simply click on that and it will offer you the opportunity to provide your name and your email and select which project you are interested to follow up with. So in case you would not be able in this session to follow up.

10:33 - This is an opportunity for you to kind of communicate your willingness, your interest to support, or at least to continue a conversation with some specific projects and we will be providing them of course your your contact data through that way. And after the five presentations which will take 4 to 5 minutes each, so it’s going to be punchy and quick. We really invite all of you to stay in this call. We will be setting up five zoom rooms so called breakout rooms.

So one room for each project to allow you to continue individual conversation. So indeed, were not this year able to be physically together, but by providing the breakout room opportunity, we really hope you will be able in a very informal setting to simply learn more on the projects or continue the conversation and ask more questions. So stay with us after the pitches. We will be providing more information.

11:32 - OK, well then, if all that is clear we would be heading. I’m just checking if they I’m sorry I’m not seeing everyone, but do we have this sign language interpretation with us in the in the call? We are’re actually messaging the sign language interpreter right now. So we’re trying to figure out where he might have jumped on a different called. So we’re trying to sort it out right now. OK, thank you. Apologies for that.

11:58 - Thank you Sumita and the Zero Project team for trying to do your best with that. Let us know alright. So without further ado, let’s jump on the train. Let’s start the travel and we’re going to start our travel in Chile with Rodrigo Carvajal, who is the founder and the CEO of Seco Chile. The floor is yours.

12:25 - OK, thank you Loic, thank you Carola. Hello! I am Rodrigo Carvajal, Founder and CEO of Seco Chile, an eco friendly car wash service where most of our workers or people with disabilities.

12:43 - My congenital physical disability may be sensitive towards people who are frequently discriminated. From my own disability, the idea of forming Seco Chile was born.

12:56 - Create a project that promotes inclusion in the labor force.

13:03 - The lack of Labor opportunities for people with disabilities in the world is surprising. More in some countries than others, of course. On the other hand, the global water crisis is very serious. In the car wash market there is an abuse of water consumption and lack of empathy to the environmental damage cost.

13:27 - Are we responsible for the use of this resource or we just look to the site? Seco Chile. I’m trying to use it.

13:42 - Sorry, Seco Chile provides a car wash service using the product that not require the use of water. We are the manufacturer of this product that is made mainly with natural components. At Seco Chile we promote labor inclusion for people with any kind of disability as long as they are able to wash cars. By not requiring any level of education with allow us to employ many people who do not have the freedom to choose a job. We have been active since 2010 with a network of 30 franchise partners.

We have employed more than 460 people close to 50% of them with disabilities.

14:36 - Our purpose is to implement through our social practice model, is sickle ecological car wash service, thus helping to protect a vital natural resource, including the use of our innovative product and our most important value include people with disabilities.

15:00 - We’ve received testimonials from clients and from our workers too. Such is the case of Diego in the picture who, despite having Down syndrome. He dreamed about cars since his childhood. Today, Diego is a happy Seco worker, who can bring financial support to his home and feel his dream came true.

15:27 - Those kind of testamontals is like Diegos encourage us to replicate our experience in other countries. We really believe there are many people like Diego in the world waiting for an opportunity.

15:43 - For this we have designed an international franchise model based on the franchise model we have developed in Chile. We offer a complete support package to help our franchise partners set up their own inclusive and ecological car wash service.

16:02 - We’re looking for foundations, organizations related to people with disabilities. Also, large companies that want to join us with our support.

16:12 - To undertake this choice of working together and improving the labor conditions of people with disabilities.

16:24 - Our offer to our franchise partners includes the use and handling of our ecological product together with all the instructions, trainings and processes to implement an eco friendly car wash service. Also, the great use of our brand and merchandising, all while using a proven quality assurance system in order to achieve the same success, that we have achieved in Chile.

16:57 - We, if you’re really interested in employing people with disabilities while respecting and protecting the environment, we will be more than happy to help you become a Seco franchise entrepreneur and be part of this great project.

17:16 - From now we are attempting to cut to your contacts to be able to share more more details of our replication model. I hope today it’s the start of something important for all of us, thanks to the entire Zero Project team also to Ashoka people and Fundación Descúbreme.

17:39 - Let us help together to improve the quality of life of so many people with disability in this world. No more barriers, no more integration, more inclusion, more integration and respect.

17:53 - Thank you very very much. Thank you very much Rodrigo. Thank you for this presentation. It’s indeed refreshing to see such a model, right? You operate as a social business, you’re so sustaining, and you achieve both: the inclusion components and and the environmental components are both embedded in your model. Thank you very much.

18:19 - Moving on, we’re going to travel a bit further to Brazil and very happy to introduce Guilherme Braga, who’s the founder and the CEO of Egalite Inclusion & Diversity. Welcome Guil.

18:37 - Thank you Loic. Hi, my name is Guilherme Braga and I’m the CEO and founder of Egalite.

18:49 - We´re a company from Brazil specialized in the employment of people with disabilities. Amanda is 19 years old. She just graduated from high school but she can find a job and the reason is not the pandemic crisis that we’re facing. It is because she has a visual impairment and most companies only look at her disabilities and don’t evaluate the whole potential. And just like Amanda, there are millions of people suffering from the exact same problem.

At Egalite we developed the technology to unleash human potential, leaving all bias and prejudice behind. We developed a recruitment platform totally accessible for for all different kinds of disabilities. We provide a full regiment with personal data, knowledge, areas of interest, professional experience, data on the disability and accommodation required. But the most important part is represented by this graphic, where we use artificial intelligence to evaluate the skills and the behavioral profile of the candidates making a perfect match with the job opportunity.

20:04 - Using this technology will help to employ over 7000 people with disabilities in 20 states of Brazil and we have a database of 65. 000 candidates. In our business model we never charge anything from the candidates. The companies pay for service and you may ask why would a company pay for this service? Let me give you the example of Walmart. We help them to employ 900 people with disabilities.

20:34 - And the retention rates of this group was 50% higher than their retention rate average. By employing people with disabilities, Walmart is saving $15 million per year.

20:51 - We believe inclusion is a process where you need to enable by providing accommodation and Accessibility, engage to shift the culture of the company, employ by recruiting and accessing fairly the candidates and empower by providing the right opportunity to grow in the career. At Egalite we’re going to focus on employ in the Impact Transfer. So we will provide the technology to scale to local partners. So we are looking for local organizations that will help us to provide the support for candidates and for people with disabilities on the ground, having the support of this great technology we develop.

Our replication model is through software licensing.

21:49 - So we believe this will bring business advantage through the assertive recruitment of people with disabilities. We provide a behavioral profile test and artificial intelligence match.

22:02 - Our platform is not adapted, but was built specifically for people with disabilities, providing great user experience. Our technology is flexible and can be adapted for different languages and different cultures. And we also bring 10 years of experience of what we’ve learned here in Brazil on removing those barriers and bringing the best practices and inclusion.

22:29 - So if you are a company, if you are a local organization or even a government and you’re interested in our services, please get in touch to schedule a demo and we’ll talk more about that. We believe we have the right tool to scale our project globally and helping the employment of people with disabilities. And you may ask what happened to Amanda? Register in our website and two weeks later was working in a local factory near where she lives.

She has been promoted twice and now has plans to go to college. And we do this work and we want to scale our business to help people like Amanda, Alex, Roger, Jutu and thousands of others. Thank you.

23:23 - Thank you very much for Guilherme. Congratulations on your impressive reach and impact already in Brazil. Indeed interesting also to bring in these behavioral economics and artificial intelligence components into online recruitment platforms and thank you so much.

23:42 - Going on with our trip in our travel, we’re moving from Brazil all the way to Bulgaria and Hungary and Austria, and we’ll be hearing from Iva Tsolova who’s the co-founder of Jamba. Iva welcome. Well, thank you very much. Just a second.

24:06 - So hello everybody, my name is Iva and we’re really delighted the whole JAMBA network to have the opportunity to be together here with you during our very first Zero Project conference. And now I would like to ask all of you to imagine for a second that you’re really, really talented, highly motivated and also you’re dreaming to find that amazing dream job that will make you feel happy and also fulfilled.

24:36 - But at the same time, people not focus on what you are capable of, they are focused on what you cannot do. And the only reason for that is just because you have a disability. We all want to be hired because of our abilities and because we simply can do the job.

24:58 - A while ago I had the chance to meet this amazing guy. His name is Bobby and he is visually impaired. At that moment of his life he was unemployed, struggling to find a job also in the process of moving from the capital of Bulgaria to another smaller city. So you can imagine that his situation was even more more challenging. But after some consultations and trainings we organized interviews with different companies and now he is successfully employed in a big international IT company.

25:31 - Bobby is only one of our many success stories. Jobs are changing and there are skill shortages in the IT and in the AI sector. We want this shift to be accessible, inclusive for people with different types of disabilities and we want to equip them with the skills of the future. Our 360 approach at JAMBA builds a bridge between people, not only from the big cities but also from rural areas and also with industry. In addition to that, we have developed an accessible e-learning and job matching platform that help us train our candidates with the digital skills of the future and that way we also support companies, our clients, which recruitment and consulting services.

26:26 - We have started our project four years ago back in Bulgaria as an NGO and now we’re working as successful and sustainable social enterprise thanks to our business model. For this period we managed to support and build a talent pool with more than 2000 people, 600 already are trained, but we’re mostly proud to say that 340 people with disabilities already work thanks to JAMBA. We already replicated successfully in Hungary, and now we’re in the process also in Austria, where we’re constantly expanding our stakeholders outreach.

27:08 - We are sure that our approach is successful and has the potential to support people in other geographies as well.

27:16 - Our accessible e-learning and job matching platform has the potential to support people in other geographies as well.

27:23 - However, we’re going to adapt and customize our solution according to the needs of each in reality. The countries in which we want to replicate are Turkey, Romania, Croatia and Germany.

27:40 - We already have an European trademark for our brand and concept and our application model will be social franchising with specific exclusivity for our partner. From our side we offer training, transfer of Know-how and methodology. In addition, will set up our accessible online infrastructure into the local language and will provide ongoing IT support. As the next step and after a test phase will sign a social franchising contract with specific requirements and commitments for both parties.

28:16 - There are few really, really important criteria for the successor application, and of course we have also a dream profile of our partner. On the 1st place we’re looking for an individual or team with previous experience with people with disabilities and also with an entrepreneurial spirit. We also need the support of an impact driven investor, who understands how important our mission is and who can support our initial development phase will also build a network of NGO’s and this will be our initial communication channel with our target group.

28:55 - Right now we’re building the future of work and stories like the one that I shared with you about Bobby should no longer be an exception. Other people with disabilities can also thrive into the new digital era and also into the future economy.

29:13 - Well, they need is equal access, joined efforts and support. And we at JAMBA are capable in offering all these things.

29:22 - Our goal until 2025 is at least 30,000 people with disabilities to successfully graduate from our online training program and also to find digital jobs. There is a quote that I really love and it says potentially is equally distributed. But unfortunately opportunity is not. This is the reason why we call upon all of you to join our vision for a future that is inclusive for all and to support our efforts for capacity building of talents with disabilities.

Thank you. Very much for your time and attention. I look forward to answer all of your questions. Please join us. Thank you.

30:08 - Thank you very much Iva. Please add your quote in the chat. I only heard part of it. I’d love to be able to quote that as well. Thank You beautiful presentation and great work without further do we’re going to our 4th presentation. We´re traveling all the way back to in Pakistan and will be welcoming Ali Shabbar and Wamiq Hasan, who are respectively the CEO and the CTO of DeafTawk. Welcome Guys. The floor is yours.

30:43 - Thank you, Loic. First of all, I would like to say thank you to everyone for listening our pitch and let’s start with it. I’m Ali, I am Wamiq.

30:56 - Wamip is my eyes because I’m blind by birth. Ali is my ears because I’m deaf by birth and we’re ready. DeafTawk. We’re here to bridge the communication gap for the deaf community.

31:09 - Just imagine you visit to a doctor but unable to explain the pain, because the doctor doesn’t know your leg. That’s half a billion deaf community facing this particular challenge every single day in their life.

31:23 - And if we talk about the Asian status, is that 256 million.

31:28 - Initial for 8000 deaf uses only one sign language interpreters available. This is a gap which we try to fill it.

31:37 - I was born deaf and the biggest challenge for me was the lack of interpreters in Pakistan. I was denied the ability to continue my education. I moved to the U. S. to avail this facility and with the help of interpreter I was able to complete my computer engineering and return to Pakistan only to realize the problem but still there and that’s why we have built this platform to empower the deaf community. We are building this gap by providing online sign language interpretation services through our mobile app which is available on both iOS and Android platform.

We have piloted from Pakistan and now started operations in the Singapore market. Through DeafTawk services one interpreter can easily facilitate 40 deaf users.

32:25 - Here is a screenshot of a mobile app. It’s a marketplace where definite can easily connect with qualified sign language interpreters. Why are we dividing solution? And in order to ensure the quality, we have a feedback mechanism of well after every session call.

32:44 - Through DeafTawk services, deaf people can easily access the quality education, employment opportunities and quality health services that specifically their life. In three years of operations, we have rendered more than 94,000 hours of sign language services. We have 19,000 plus active users from both Pakistan and Singapore market. More importantly, we have 1100 qualified sign language interpreters were providing their services and out of which 60 are women who are earning a very handsome amount by sitting at home and providing that services in facilitated deaf users.

33:23 - Here’s a little impact metrics 900 plus deaf users got employment opportunities by using DeafTawk services more than 180 Deaf users has been enrolled at the higher education level first time in the history of Pakistan. Now people like Wamiq don’t need to fly to US for quality education. They can get that education through DeafTawk services. We facilitate 90 costumers on average basis for hospital and medical purposes. So in that way we can ensuring SDGs goals and in order to provide it to the deaf users.

34:02 - Here are some unique selling point of DeafTawk. One we had ²⁴⁄₇ available. Secondly the cost of interpretation is reduced to 65%, so we’re pretty affordable for the deaf users. And lastly, we are offering these services in 6 different languages. And when when we replicate it easily be adopted local sign language partitions through adopting a local interpreters. This is our revenue model, its interpretation services on demand, it’s prepaid and cashless, and we are operating in both B2B and B2C domains.

34:39 - Here are some proud partners which we are working for last three years, such as Ashoka GuarantCo, Singapore International airline, Google and much more.

34:49 - We got international recognition by very few international organisations. We are the most impact innovative startup of this year in 2021. We are the best startup of Asia Pacific by UNDP and City Foundation in the last year. And there are many other awards which we won in last three years.

35:13 - As required in the application model, ee would love to license our technology as we are doing already doing in Singapore and Sri Lanka already. So we would love to partner with local organization, particularly deaf people organisations, organisations working for the persons with disabilities who want to provide that interpretation services. So it’s not only for empowering the deaf user, but it also provides a huge revenue model to the organization for self-sustainability.

35:45 - In just 500,000 we can easily scale to five different markets.

35:51 - As we are asking for in partnership with local optimization, particularly Deaf people organization, an organization working for persons with disability.

36:00 - Secondly, mobile network operators in order to reduce the mobile rates and internet values. Lastly, the lenders and NGOs organization who wanted to do a self- sustainable project who just not only manage the impact persons with disabilities empowerment but also the organizations as well.

36:21 - Turn the part could be working in a multi national company but we have to create a lucrative job and second picture was perked up toward the movement. So will you help us bridge the gap in order to leave no one behind? Thank you and we would love to connect with you. Thank you again.

36:47 - Thank you so much Ali and Wamiq. Great great presentation and this sounds indeed like a very scalable solution that you have developed. Thank you so much.

36:59 - Moving on to last but not least, our final presentation for today, we’re going all the way to South Africa and we’ll be hearing from Gary Hopkins, who’s the founder and managing director of I Love Coffee. Gary, welcome.

37:16 - Thank you very much. Hello everyone, my name is Gary Hopkins and I am the co-founder of I love coffee and I hope that once you hear how we use coffee to bridge the gap between the hearing and the death, you’ll love coffee just as much as we do.

37:38 - In South Africa we have 2,000,000 deaths or hard of hearing South Africans. They might think that not being able to hear is their biggest challenge, but in fact their greatest challenge they face is unemployment and the latest statistics show that 70 to 80% of deaf adults will never find work.

38:00 - The reason for this is it stems from the fact that sign language is not an official language in South Africa. Secondly, across our deaf educators education system, there are just four deaf teachers. So that means if you’re a deaf child and you go to the deaf school, you’re taught by hearing teacher who is probably unlikely to be able to sign. The result is that 30% of our deaf mute leave schools with are functionally illiterate and haven’t received the skills they require or the education to enter a job.

38:39 - That young girl in the picture before her name is Sam and I’d like to explain how we made a difference in her life. We offer hospitality training for the deaf by the deaf in sign language. Now Sam excelled at primary school, but when she went to high school she had to attend the hearing high school.

38:59 - And then she was bullied so badly that she was forced to leave school and crushed her, not her dreams of getting an education, but her dreams of becoming a teacher. So we brought her on board and we trained as a barista. She was incredibly shy. She hid behind the coffee machine and she wouldn’t be direct to customers. But as a confidence grew, so did his skills as Barista and she became a training organisations and after 8 months she left our organization become a Sign language trainer.

So through us she realized her dream becoming a teacher.

39:35 - This is a picture of our cafe in one of our cafes in Cape Town.

39:41 - It’s a central hub. It is home to our coffee roastery. It’s our central kitchen and it’s also where we train our baristas, our chefs, our front tasks management and more importantly, this is where a lot of our customers come and meet the people for the first time. So integration, diversity and quality is celebrated and showcased here.

40:04 - Over the past five years, we’ve opened ten cafes. We have trained 75 deaf trainees.

40:12 - And most importantly, 90% of those entered the job market or moved on to further studies.

40:21 - So what is our replication factor? We believe we have a proof of concept. And we’ve now preparing to scale and to do that we need to scale our deaf trainers and our current production. And our impact goal is 1000 deaf youth empower to enter the job market in three years.

40:42 - In order to do that, we need this support and a partnership of a strategic impact funder, who also loves coffee and shares our view and that funding will use to distill and organize our current models into into a very simple social franchise model with the help of an expert that we can replicate anywhere in the world. However, we’d like to start first in Mauritius before we start running out. Ad you might wonder why Mauritius? Well, Mauritius has an incoming very similar to South Africa.

41:18 - Very good point. They love coffee two good points, but most importantly and the deaf community faces exactly the same challenges regarding access to education and employment.

41:31 - So we feel it’s an ideal market to take the first step outside of South Africa. However, there’s an added bonus.

41:38 - Young Samantha had just immigrated to Mauritius with her family. She’s been through our training, she’s lived our brand and she’s the perfect. We believe the perfect pilot franchisee to take us off our outlook and idea to the next level.

41:58 - Before you go, I’d like to introduce you to Tembe. Now integration works both ways between hearing and the deaf and the deaf and hearing. So if you come into our shop, you don’t have to. But our staff love to teach you how to sign for your order. Young Tembe, he’s gonna teach you how to sign for cappuccino and it’s really quite simple.

42:20 - You hold your hand up, it will your hand above and you raise it up. That’s how you order coffee from deaf person in South Africa. Thank you and good afternoon.

42:33 - Thank you very much, Gary. Brilliant where you been learning how to sign language. Thank you so much.

42:40 - This brings us to the end of our five presentations for this session. I really like to congratulate the five speakers and powerful, great presentations and thank you so much for staying within time as well. Much appreciated now. I hope you’ve found inspiration in these in these presentations and I’m sure you have questions or ideas or feedback or or other good practices in your geographies or ways to support these five projects. So here’s the opportunity to do so, we will know.

Set up five breakout rooms in zoom. So one room for each of the project, and we invite you to join.

43:22 - These rooms and just have a follow up informal conversation you might want to learn more. Share ideas.

43:28 - It’s all welcome. It’s informal, but we really welcome you to use this opportunity and all five projects are very excited to be able to continue this conversation. .